Guyana's Finance Minister, Dr. Ashni Singh, has issued a directive to the National Insurance Scheme (NIS) to enhance its customer service standards. During his recent remarks, the minister emphasized that the institution must cease the practice of redirecting members of the public between different branches. He stressed the importance of addressing citizen inquiries and concerns in a timely and professional manner. Dr. Singh acknowledged the historical significance of the NIS, which was established in 1969, shortly after the nation gained independence. By calling for these administrative improvements, the government aims to ensure that the social security agency functions more effectively for the benefit of all contributors and beneficiaries across the country.
Source : Demerara Waves
